To supplement our services, Lookout Advisors partners with a core network of firms.
Performance Transformations Inc. (PTI) is dedicated to helping companies identify the revenue potential resident in all of their customer touch points, including contact centers, websites and direct sales. PTI finds revenue potential in the structure, the systems and individuals in a company. Because revenue is dependent upon the foundation of a service culture, PTI also focuses on the pre-requisites to exceptional sales — superior service.
Privately-held since 2003, EPIC Connections is a leading contact center professional services firm that delivers process improvement, performance management and technology services to organizations seeking to transform operations, increase agent productivity and realize significant savings through decisive action. EPIC’s senior professionals are experienced contact center industry veterans who draw upon the firm’s operations background to help leaders turn change into a strategic business asset and unlock value at every stage.