Strategic services to drive market expansion, revenue growth and M&A initiatives for international CX solution providers, including CX outsourcers and CX technology firms, as well as associated strategic and financial investors.
Assess, establish strategy and develop plan for CX solution providers, including CX outsourcers & CX technology firms, to enter the U.S. marketplace
Assist in business development, partnership and sales planning; and serve as the U.S. extension of the sales team for CX solution providers
Facilitate the M&A strategy for international CX providers, and associated strategic and financial investors, and to assist in the search, evaluation and introduction of Americas-based M&A targets
Provide deep CX provider industry expertise to assist in M&A due diligence support across strategy, operations, technology and other core functions business; as well as assist in the post-transaction integration activities